C A R E P A
C K A G E
Sometimes things happen and we want to be there for you after
your purchase to help. If you have bought a guitar from Triple D
Custom Guitars and something happens that isn't covered under
our warranty, we offer an extended care package for your
purchase where you can ship your guitar back to us and we can
repair it back to like new.
Optional care package*
• 1
year extended care package |
$249 |
• 2
year extended care package |
$349 |
• 3
year extended care package |
$499 |
Project Turn-around Time
Due to many factors all project completion
times given are estimated and can change due to many
factors.
Some things that can take extra time:
• Guitar bodies that arrive in poor condition • Guitar
bodies with binding
• Metal Flake Finishes • Graphical Finishes
and Custom Orders
• Non stock colors • Undisclosed
damage
• Availability of materials
We have a fully climate controlled shop, however, high heat in
the summer and cold temperatures and humidity in the winter
months, do have an effect on how fast paint dries, and when we
can paint or finish projects.
The volume of workload in
the studio also effects overall turn around. Because of our
quality work and prices - we do stay pretty busy A lot of our
workload is from repeat customers.
Shipping and returns
Customer must return the item back to us at your
expense. After the work is completed we will ship your item back
for free.
Exclusions
This care package does not cover guitar repairs
due to major damage, also items deemed by us beyond repair.
Major damage includes: splinted body, neck or
headstock, fire related repairs and any items deemed by us to
be beyond repair. We reserve the right to use new or used
replacement parts at our discretion.
Items left uncollected over 60 day are subject to
a holding fee.
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